FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

1. What are the delivery times?
Our delivery times vary between 7 and 20 working days depending on your country.

2. Can I track my order?
Yes, a tracking link will be sent to you by email as soon as your package is shipped.

3. Can I cancel or modify my order?
Yes, within 12 hours of placing your order. After this time, processing is already underway.

4. Are your products guaranteed?
Yes, we offer a 14-day money-back guarantee.

5. How to contact you?
By email at contact@clairnetik.com. We respond within 24 hours.